Delta to Serve Shake Shack Cheeseburgers in First Class

Nov 21, 2024 By Emily Johnson

Delta Air Lines is set to introduce a novel dining experience for its first-class passengers, one that breaks the mold of traditional in-flight cuisine. In a unique collaboration, the airline has partnered with Shake Shack to offer the popular fast-food chain's cheeseburgers to first-class travelers on long-haul domestic flights. This innovative initiative will commence on December 1st, starting with flights departing from Delta's Boston hub, with plans to extend the service to additional cities by 2025.


In recent years, there has been a noticeable trend among airlines to enhance their in-flight food and beverage offerings, particularly as travel demand surges following the pandemic's peak. Alaska Airlines, for instance, has developed a hot coffee blend that is specially crafted to taste better at high altitudes, while United Airlines has introduced a cold brew coffee collaboration with Illy. Delta's approach to this culinary evolution is to incorporate a familiar and beloved fast-food favorite into its first-class menu.


Contrary to expectations, Delta will not be equipping its aircraft with grills. Instead, the cheeseburgers will be prepared on the ground, adhering to Shake Shack's exacting standards, and then reheated in an on-board oven, as confirmed by a Delta spokesperson. Passengers will have the option to customize their burgers with various toppings such as pickles and lettuce, as well as Shake Shack's signature ShackSauce, all of which will be served on the side. Unfortunately, Shake Shack's signature crinkle-cut fries will not be part of the in-flight menu; instead, passengers will be treated to potato chips, a petite Caesar salad, and a chocolate brownie that echoes the flavors of some of Shake Shack's dessert offerings.


Stephanie Laster, Delta's Managing Director of Onboard Service, expressed her enthusiasm for the new menu item in a press release, stating, "A mouthwatering cheeseburger is a classic comfort food, and our customers have shown their love for burgers as one of the most frequently ordered menu items. We are excited to elevate our offerings by partnering with Shake Shack." Delta has previously offered a generic cheeseburger in first class, which has garnered mostly favorable reviews online.


Delta is not the first airline to collaborate with a burger chain; United Airlines once served McDonald's Happy Meals on their flights in the 1990s. This partnership with Shake Shack represents an expansion of Delta's existing relationship with renowned chef Danny Meyer, who established the burger brand in 2004. Meyer is also the founder of Union Square Hospitality Group, which has contributed other menu items to Delta's in-flight dining options.


The decision to partner with Shake Shack is not only a nod to the enduring appeal of fast food but also a strategic move to cater to the tastes and preferences of Delta's first-class clientele. The airline recognizes that comfort food, particularly items with widespread popularity like cheeseburgers, can provide a sense of familiarity and satisfaction during what can often be a stressful travel experience.


By offering Shake Shack cheeseburgers, Delta is tapping into a brand that has become synonymous with quality and taste, even in the fast-food sector. Shake Shack's commitment to using premium ingredients and its focus on creating a unique dining experience aligns well with Delta's own efforts to elevate the in-flight experience for its passengers.


The process of preparing the cheeseburgers on the ground ensures that they will be of the same high standard as those served in Shake Shack's restaurants. This attention to detail is crucial in maintaining the integrity of the brand's reputation and ensuring that passengers can expect the same level of quality they would find on the ground.

The customization options for the cheeseburgers, including the ability to add toppings and ShackSauce, allow passengers to tailor their meal to their personal preferences. This level of personalization is becoming increasingly important in the airline industry, as passengers seek more than just a basic meal service; they want a dining experience that reflects their individual tastes.


The inclusion of a small Caesar salad and a chocolate brownie that echoes Shake Shack's dessert offerings adds a touch of variety and balance to the meal. The potato chips serve as a familiar and satisfying accompaniment, rounding out the overall dining experience.

Delta's decision to partner with Shake Shack is a reflection of the airline's commitment to innovation and its willingness to think outside the box when it comes to in-flight dining. By offering a well-known and beloved fast-food option, Delta is not only meeting the demands of its passengers but also setting a new standard for in-flight cuisine.


This partnership is also a testament to the growing trend of airlines seeking to collaborate with well-known food brands and chefs to enhance their in-flight offerings. It signifies a shift in the industry, where the focus is not just on getting passengers from point A to point B, but also on providing a memorable and enjoyable travel experience.

As Delta continues to expand its partnership with Shake Shack and other culinary ventures, passengers can look forward to even more exciting and diverse dining options in the future. The airline's commitment to innovation and quality in its in-flight services is a clear indication that the days of unappetizing airline food are well and truly behind us.

In conclusion, Delta Air Lines' partnership with Shake Shack is a bold and innovative step forward in the world of in-flight dining. It represents a marriage of convenience and quality, providing passengers with a familiar and satisfying meal option that is sure to be a hit. As the airline industry continues to evolve and adapt to the changing needs and tastes of its passengers, collaborations like these will become increasingly important in shaping the future of travel.

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